Walmart – Pompano Beach, FL
Project Info
Clients:
Walmart
Services:
Category:
Retail
Project:
Rooftop Unit Repair
Location:
Pompano Beach, FL
Client Overview
Walmart is one of the world’s largest and most recognized retailers, with thousands of locations across the United States and globally. Founded in 1962, the company is known for its commitment to delivering value, convenience, and a wide assortment of quality products to millions of customers.
Driven by innovation, Walmart has evolved into a tech-enabled, omnichannel retailer, combining its extensive physical footprint with advanced digital infrastructure. With a focus on operational efficiency and customer satisfaction, Walmart expects its service providers to meet high standards of reliability, cost-effectiveness, and minimal disruption, especially in busy retail environments.
Scope of Work
Scope: Evaluation and repair of rooftop HVAC unit; diagnostic assessment across 12 units
Completion Time: Targeted repair completed in minimal time with near-zero disruption
Challenges:
- Previous contractors recommended full unit replacement
- Needed to identify true root cause
- Maintain HVAC performance during peak retail hours
Our Solution
- Performed detailed inspection and test run of the failed rooftop unit
- Identified compromised communication link and disconnected reheat component
- Repaired the unit, restoring full function without the need for costly replacement
- Performed additional inspections across 12 other units after successful resolution
- Scheduled work during low-load periods to limit impact on store operations
Results & Benefits
Mission Success
Walmart trusted Thermal Concepts to provide a second opinion and it paid off. Through expert diagnostics and efficient repair, the client avoided significant capital expenditure, kept systems running, and gained a trusted HVAC partner. This project highlights the importance of experience, integrity, and precision in commercial service.